Quiet Disempowerment Automating decisions feels like progress. But when you take decision-making power away from people, you take away the brain’s greatest strength: its ability to imagine, adapt, and create what comes next. MIT Media Lab researchers found that engagement drops sharply when people lose control, even when outcomes improve. Across multiple studies, perceived loss of autonomy was associated with a 30-40 percent decline in engagement. Not because peop
The Danger of Automation Bias Somewhere between adolescence and adulthood, we learned that “because I said so” was not a real answer. We questioned it. We pushed back. We wanted to understand why. That instinct was not a rebellion. It was learning. It was the beginning of judgment. Yet today, in many organizations, that same question has quietly disappeared. “The system says so." “The model recommends it." “The data is clear.” The conversation ends. Accuracy Isn’t the Same